Take Control: Customize Your Business Central Role Center

Customize Business Central


Make Business Central truly yours by personalizing your Role Center. This guide covers simple tweaks to tailor your workspace and unlock productivity.

I'll share what has worked for me and my clients - give these customization ideas a try in your own Business Central environment.

As a fellow business professional, you need your tools customized for maximum efficiency.

Dynamics 365 customize Business Central provides awesome flexibility through personalized Role Centers.

With a few easy steps, you can configure your workspace to fit your unique needs and style.

Streamline Your Day

Your Role Center is command central in Business Central. Customizations ensure the data and actions you need most are at your fingertips.

For example, pin frequently used reports and links to the top of your screen. I always have my top 5 customer reports ready to go.

Remove clutter by deleting unused cues and links - if you haven't clicked on it in months, lose it!

Adjust the layout, color scheme, and visuals to create an intuitive flow that matches how you think.

Pro Tip: Add Visual Interest

Spice up a text-heavy Role Center by embedding images related to your work. A finance manager could display currency symbols while a sales rep shows product photos.

Images break up the page and guide the eye. My clients love seeing their logo front and center!

Match Your Work Patterns

Role Centers aren't one-size-fits-all. Tailor yours to align with your real-world habits. Analyze how you work:

       Task-based work? Optimize for process steps

       Data analysis? Highlight metrics

       Support personnel? Quick access to resources

Organize menus, actions, and shortcuts to fit your workflow. Group related functions into batches to move between tasks smoothly.

Sample Customizations

       Sales reps can view top accounts and contacts right on their Role Center

       Service managers can quickly check their team's schedule and capacity

       Accountants can pin frequently referenced reports and financial statements

       CEOs get a quick pulse on financial KPIs like cash flow and profit margins

I set up each employee's Role Center to match their responsibilities - make sure to consult your team!

Expand Your Capabilities

Role Centers put you in control instead of dictating how you should work. Lean into this mindset and customize Business Central with add-ons that close capability gaps.

Enhance productivity by integrating third-party apps and extensions:

       Email integration to handle high-volume outreach

       Calendar synchronization across devices

       Advanced reporting packages not in the base system I love this one analytics tool that delivers dynamic data visualizations - game changer!

       Automations for repetitive administrative work No one should waste time on mundane tasks - take it from me!

Customize Business Central

Takeaway Tips

       Don't settle for the default layout - personalize for peak productivity

       Streamline with shortcuts, pinned reporting, and at-a-glance metrics

       Poll your team - what would make their jobs easier?

       Extend capabilities by researching apps and add-ons in AppSource

       Set aside 30 minutes each quarter to tweak and upgrade as needs change

What does your ideal Business Central Role Center include? Start customizing today! I'm happy to advise if you need guidance. Let me know how it goes!

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